Shipping & Returns
Delivery of product to your home will be FREE on all US domestic orders and $25 for all international orders.
Spand-Ice is not responsible for international duties, fees, and charges. Unfortunately, we cannot offer any advice regarding customs-related fees that you may incur in your country. For specific information, please consult with your local government import office.
We want to make sure that you have the the best experience with our thermal therapy products. If for some reason you want to return your new/unused item(s) sold by Spand-Ice, you can do so within 15 days of delivery for a full refund or exchange. Please ensure items are returned in their original packaging, including all instructions. We aim to deliver the best products to you, so your feedback is important to us. If you can, please let us know why you are returning the item(s).
Instructions on Return:
Please return the item with a copy of your invoice to:
1510 Windcrest Drive
Pittsburgh, PA 15206
If you are interested in exchanging the item for a different product, please make a note on the invoice and Spand-Ice will contact you via email.
Please allow up to two weeks to process any refunds.
Click for More About Spand-Ice Products
- ADJUSTABLE: Compression straps support your body as it changes
- LONG-LASTING: Therapy packs stay hot/cold for 3+ hours for use on-the-go
- SAFE: Insulated fabric protects you from temperature extremes
- COMFORTABLE: Lightweight, contoured design provides a customized fit
- REUSABLE: And wearable over or under clothing for all-day relief